Security Operations Manager


Location: New York, New York

We are seeking a Security Operations Manager to oversee and provide support to a team of Analysts; who will work to streamline operational workflows, ensure the monitoring and mitigation of threats, and handle client requests and operational concerns.



  • Manage the allocation of work/capacity of a team of Analysts
  • Ongoing communication, collaboration, and leadership for the team
  • Communicate/meet with clients, as needed (onsite and conference calls)
  • Be the business advocate between Operations and Engineering
  • Support the implementation of new service capabilities
  • Manage new client and operation requests, as needed
  • Ensure quality assurance of new fixes and product enhancements
  • Assist in the hiring, training, and development of new staff
  • Educate and share knowledge with other team members



  • College degree or equivalent
  • 5+ years of experience in the industry
  • 3+ years leading people in a technical operations capacity as a team lead or manager.
  • Proficient with investigative tools, such as Whois and Traceroute
  • Strong understanding of domain threats, online brand threats, and internet technology
  • Knowledge of domains, internet protocol, and online brand management (i.e. domain monitoring, understanding of trademarks, IP rights, etc.)
  • Proven ability to research cyber threats and risks
  • Works well under pressure and can adapt to a dynamic cyber threat environment
  • Great organizational and time management skills
  • Excellent attention to detail
  • Excellent verbal and written English language skills